Frequently Asked Questions
What is Destination Lighting?
Destination Lighting is a retailer specializing in lighting fixtures, ceiling fans, and home decor accessories. They offer a wide range of products for both residential and commercial spaces, catering to various style preferences and budgets. With roots dating back to 1917, they've established themselves as a go-to source for lighting solutions.
What style is Destination Lighting?
Destination Lighting offers a diverse range of styles to suit different tastes and interior design themes. Their inventory includes everything from traditional and classic designs to modern and contemporary fixtures. They also feature transitional styles that blend elements from different eras, ensuring customers can find lighting that complements their unique decor preferences.
Does Destination Lighting offer free shipping?
Destination Lighting often provides free shipping on orders over a certain amount, which can vary based on promotions. For orders below this threshold, shipping costs are typically calculated based on the item's weight and destination. It's worth checking their website for current shipping offers before making a purchase.
Is there a Destination Lighting store?
Yes, Destination Lighting operates physical stores in addition to their online presence. They have several showrooms located primarily in the Pacific Northwest region of the United States. These stores allow customers to see and experience lighting fixtures in person before making a purchase.
Does Destination Lighting price match?
Destination Lighting offers a price match guarantee on identical in-stock items from authorized retailers. If you find a lower price on an identical product, they encourage customers to contact their customer service team to request a price match. However, certain conditions and exclusions may apply.
Who owns Destination Lighting?
Destination Lighting is a family-owned business that has been operating for over a century. It was founded in 1917 as Seattle Lighting Fixture Co. and has since grown into a major lighting retailer while remaining under family ownership.
When does Destination Lighting have sales?
Destination Lighting regularly offers sales and promotions throughout the year. Major sales events often coincide with holidays like Memorial Day, Labor Day, and Black Friday. They also feature weekly specials and seasonal promotions. Signing up for their email newsletter is a good way to stay informed about upcoming sales and receive exclusive discount codes.
Are there any items that cannot be returned?
While Destination Lighting has a generous return policy, some items cannot be returned. These typically include special order or custom-made products, clearance items, and any products that have been installed or used. It's always best to review the specific return policy for each item before making a purchase.
Does Destination Lighting offer customization options for furniture?
Destination Lighting primarily focuses on lighting fixtures rather than furniture. However, they do offer some customization options for certain lighting products. This may include choosing different finishes, sizes, or shades for specific fixtures. The extent of customization varies by product, so it's best to check individual item descriptions or contact their customer service for more information.
What is the warranty on Destination Lighting furniture?
Destination Lighting doesn't typically sell furniture, but they do offer warranties on their lighting fixtures. Most items come with a manufacturer's warranty against defects in materials and workmanship. The duration and terms of the warranty can vary by product and manufacturer, so it's advisable to check the specific warranty information for each item.
What is the return policy for Destination Lighting?
Destination Lighting allows most items to be returned within 30 days of purchase for a refund or exchange, provided they are in new, unused condition with original packaging. For larger items or special orders, you may need to contact their customer service to arrange a return. It's important to note that some items may be subject to a restocking fee.
How can items be returned?
Destination Lighting accepts returns both in-store and by mail. For items purchased online, you can initiate a return through their website and ship the item back. For larger lighting fixtures, it's advisable to contact their customer service for guidance on the return process. If you purchased from a physical store, you can return the item directly to that location. Return shipping costs are typically the responsibility of the customer unless the item is defective.