Sundial Home Wallpaper
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
What's the best way to apply wallpaper to ensure it sticks properly?
Ensure the wall is clean, dry, and smooth. Follow the application instructions carefully, using the recommended adhesive for traditional wallpapers or applying evenly for peel-and-stick types.
How should one calculate the amount of wallpaper needed for a room?
Measure the room's perimeter, subtract the width of doors and windows, and divide by the width of the wallpaper roll. Add 10-15% for pattern matching and waste.
What is the best method for aligning patterned wallpaper?
Start from the most visible corner, aligning the first roll at the ceiling line, ensuring pattern continuity across seams as you go.
Can wallpaper be applied in bathrooms?
Yes, but use vinyl or vinyl-coated wallpaper designed for high moisture areas to prevent peeling and mold growth.
How do textures impact room design?
Textures add depth and interest. They can influence how colors appear and change the look and feel of a space throughout the day, especially in response to lighting.
How can I choose the right paint gloss level?
The gloss level should be chosen based on the room's use and desired effect. High gloss is durable and good for cleaning, while matte finishes are better for less trafficked areas and hiding imperfections.