Sundial Home Wall Shelves
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
What should I consider when choosing wall shelves for my room?
Consider the weight of items you plan to place on the shelves and ensure the shelves are made to support that weight. Also, think about the material and color to match your room's decor.
How can I install wall shelves without damaging my walls?
Use wall anchors suitable for your wall type (drywall, plaster, or brick) for a secure installation that minimizes damage. Follow the installation guide provided.
What is the recommended spacing between wall shelves?
The spacing between shelves should be 10-12 inches for general use, but may vary based on the items being displayed or stored.
How much weight can wall shelves typically hold?
The weight capacity can vary widely, from 15-100 pounds or more, depending on the shelf material, size, and mounting hardware.
What's the ideal depth for wall shelves in a living room?
For a living room, shelves with a depth of 8-12 inches are ideal for accommodating books, frames, and decorative items.
How does the concept of an optical midpoint play into design?
The optical midpoint is a visual sweet spot slightly above the center of an area. Placing objects at this point can make a design look more aesthetically pleasing.