Sundial Home TV & Media Stands
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
How do I clean and maintain my TV stand?
Dust regularly with a soft, dry cloth. For spills, use a slightly dampened cloth and immediately dry the surface to prevent damage.
What is the ideal height for a TV stand to ensure comfortable viewing?
The center of the TV screen should be at eye level when seated, typically 42 inches from the floor, which may vary based on sofa height and screen size.
Can TV stands be used for storage, and what should be considered?
Yes, many TV stands offer storage for electronics and media. Consider ventilation for electronic devices and cable management features.
How do I select the right TV stand size?
Your TV stand should be at least as wide as your TV, but a wider stand allows for decor and component storage.
What features should I consider in a TV stand?
Look for stands with adequate shelving for components, cable management systems, and the right height for comfortable viewing.
Can TV stands be used for purposes other than holding a TV?
Yes, TV stands can serve as a media center, storage for books and decor, or even as a buffet in a dining area.