Sundial Home Sofas & Loveseats
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
How do I choose the right sofa size for my living room?
Measure your living room space and consider the layout. Ensure there's enough room for movement around the sofa and it scales with other furniture.
Can I mix and match sofas and loveseats?
Yes, mixing and matching can add dynamic to your living space. Coordinate colors or fabric types for a cohesive look.
How can I maintain the upholstery on my sofa or loveseat?
Regular vacuuming, immediate stain treatment, and professional cleaning as needed will keep your upholstery looking fresh.
How much space should be allowed around furniture in the living room for optimal flow?
Ensure at least 36 inches (91 cm) of clear passageway around living room furniture for easy access and movement within the room.
How can the flow of movement influence a home's layout?
The flow is about how easily one can move around the home. Creating clear paths and considering daily routines are essential for a layout that feels natural and effortless.
What is the impact of asymmetry in room design?
Asymmetry in design adds a natural and cozy feel to a space. It involves balancing different elements in an imperfect manner, like pairing a lopsided lamp with a neat sofa.