Sundial Home Picture Frames
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
How can I create a cohesive gallery wall with picture frames?
Use frames of the same color or material for cohesion. Arrange layouts on the floor before hanging to find the best composition.
What's the best way to hang heavy picture frames securely?
Use wall anchors or find studs in the wall for support. Consider using a picture-hanging kit designed for heavy items.
Can I mix different styles of picture frames in one area?
Mixing styles can add interest and personality. Keep a unifying element, such as color or theme, to tie the frames together visually.
What are some tips for picture wall arrangement?
To avoid a cluttered look, stagger frames by size and consider eye level. Mixing different frame types can add vibrancy. Use a 'dry run' layout on the floor or with paper cut-outs to plan the arrangement.
What's the best way to hang pictures in a gallery wall?
Start with a focal point and arrange other pictures around it, maintaining consistent spacing. Consider the wall's shape and any architectural features.
How can I avoid a cluttered look when creating a picture wall?
Place larger images on the left side and stagger frames by size. Ensure pictures near seating areas are at eye level for balance.