Sundial Home Floor Lamps
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
How do I choose the right height for a floor lamp?
The right height depends on the lamp's purpose. For reading, the bottom of the shade should be at eye level when seated. Taller lamps are good for general room lighting.
Can I use LED bulbs in any floor lamp?
Most modern floor lamps are compatible with LED bulbs. Check the lamp's specifications for the maximum wattage and bulb type.
How can I integrate a floor lamp into my room's design?
Choose a lamp that complements your room's style and color scheme. Place it next to a chair or sofa for task lighting or in a dark corner to brighten the space.
How does lighting affect the mood of a room?
The right lighting can transform the atmosphere of a room, from functional to cozy. Using various light sources can highlight features or hide imperfections.
What is metamerism in color design, and why is it important?
Metamerism refers to how colors look different under various lighting conditions. Testing colors in the lighting conditions they will be used in is crucial to ensure they appear as expected.
How many light sources should I have in each room?
Aim for five to nine light sources in each room for a balanced lighting scheme, including a mix of ambient, task, and accent lighting.