Sundial Home Fabric
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
How do I choose the right fabric for upholstery projects?
Consider the durability, ease of cleaning, and the room's usage. Fabrics like microfiber, leather, and canvas are popular for their durability and ease of maintenance.
Can I mix fabric patterns in one room?
Yes, you can mix patterns by keeping a consistent color palette and balancing large and small prints to create depth and interest.
How do I care for delicate fabrics like silk or velvet?
Follow the care label instructions. Generally, delicate fabrics may require dry cleaning or gentle hand washing to maintain their appearance and feel.
How do textures impact room design?
Textures add depth and interest. They can influence how colors appear and change the look and feel of a space throughout the day, especially in response to lighting.
How can I use different textures in my home?
Textures add dimension and interest. Mixing various textures, like a soft rug with a smooth, metallic surface, can enhance the room's aesthetic appeal.
How do I choose the right color scheme for my home?
Start with colors you're naturally drawn to. Use the 60/30/10 rule as a guideline to balance the main, secondary, and accent colors.