Sundial Home Decorative Pillows
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
How many decorative pillows should I use on my sofa?
The number can vary based on your sofa size and desired look, but a mix of 3-5 pillows allows for variety without overcrowding.
Can I mix patterns and textures in decorative pillows?
Yes, mixing patterns and textures adds depth and interest. Keep a cohesive color scheme to tie the look together.
How do I care for and clean my decorative pillows?
Follow the care label instructions. Many pillows have removable covers that can be machine washed or dry cleaned.
What is the 60/30/10 color rule in interior design?
This rule helps in creating a balanced color scheme. It suggests using 60% of a dominant color, 30% secondary color, and 10% accent color in a room's palette.
How can I use different textures in my home?
Textures add dimension and interest. Mixing various textures, like a soft rug with a smooth, metallic surface, can enhance the room's aesthetic appeal.
How does the concept of an optical midpoint play into design?
The optical midpoint is a visual sweet spot slightly above the center of an area. Placing objects at this point can make a design look more aesthetically pleasing.