Sundial Home Daybeds & Chaise Lounges
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
What's the difference between a daybed and a chaise lounge?
A daybed functions as both a bed and a sofa, suitable for sleeping and seating, while a chaise lounge is primarily a seating option with a long seat for leg support.
Can daybeds be used as a primary bed?
Yes, daybeds can be used as a primary bed, especially if they have a supportive mattress and adequate size.
How can I select the right chaise lounge for my living space?
Consider the size of your space, the lounge's material, and how its style and color complement your existing decor.
What are some effective ways to clean and maintain my furniture and rugs?
Use sticky lint rollers for picking up small debris, wet wipes for mark removal, and thin stockings over vacuum nozzles to clean hard-to-reach areas like LEGO pieces.