Sundial Home Curtains & Drapes
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
How do textures impact room design?
Textures add depth and interest. They can influence how colors appear and change the look and feel of a space throughout the day, especially in response to lighting.
How can I use different textures in my home?
Textures add dimension and interest. Mixing various textures, like a soft rug with a smooth, metallic surface, can enhance the room's aesthetic appeal.
What should I consider about my windows when decorating?
Consider both interior and exterior views, aligning window dressings with your home's style. Be mindful of their appearance at different times.
What are some strategies for picking interior colors?
Consider playing with color wheel strategies like analogous or complementary colors. Also, use artwork as inspiration for a cohesive color scheme.
What's the best approach to mixing patterns in decor?
Start with patterns on large items like rugs or curtains. Mix organic shapes with geometric ones, and use a common color to tie them together for a cohesive look.