Sundial Home Cabinet Hardware
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
How do I choose the right size pulls or knobs for my cabinets?
Consider the scale of your cabinets and drawers. Larger drawers may benefit from longer pulls, while smaller knobs suit doors or small drawers.
Is it easy to replace cabinet hardware myself?
Yes, replacing cabinet hardware is a simple DIY project. Just ensure you have the right tools and measure the existing holes.
How can I mix and match cabinet hardware styles?
For a cohesive look, stick to a single finish or material. Mix styles carefully, keeping the overall design of your space in mind.
What are some non-invasive upgrades I can make to my kitchen and bathroom if I'm renting?
Consider changes like unscrewing cupboard doors for refinishing, changing handles and taps, updating lighting, and using rugs to cover damaged floors. Always get your landlord's approval for any permanent changes.
What should I consider when updating my kitchen or bathroom without major renovations?
Implement light-touch makeovers, such as unscrewing cupboard doors for refinishing, updating lighting, or using rugs and paint to refresh the space.