Sundial Home Bedding
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
How often should I replace my bedding?
Sheets and pillowcases should be washed weekly. Replace pillows every 1-2 years and bedding items like comforters every 5-10 years, depending on wear.
What is the best material for bedding for allergy sufferers?
Hypoallergenic materials like bamboo, silk, and organic cotton are ideal for allergy sufferers, as they resist dust mites and other allergens.
How do I choose the right duvet fill for my sleeping preferences?
Consider the climate and your warmth needs. Down fills are warmer but may trigger allergies, while synthetic fills are hypoallergenic and easier to clean.
What is the 60/30/10 color rule in interior design?
This rule helps in creating a balanced color scheme. It suggests using 60% of a dominant color, 30% secondary color, and 10% accent color in a room's palette.
How can I make my bed as welcoming as a luxury hotel bed?
Start with a quality cover and invest in fluffy duvets and top-quality pillows. Arrange multiple layers of pillows and consider adding a bed skirt to unify the bedding with the overall room design.
What is the significance of the fill power in duvets?
Fill power indicates the fluffiness and insulating power of the duvet. Higher fill power means better quality and warmth, contributing to the bed's comfort and appearance.