Sundial Home Bar Stools & Counter Stools
Frequently Asked Questions
What is the return policy for damaged or defective items?
Most damaged or defective items can be returned for an exact replacement if a claim is made within 48 hours of delivery. Items must be in their original condition and packaging to be accepted for returns.
What are the requirements for a successful return?
Items must be in new and unused condition, returned with all original packaging and accessories, and shipped back fully insured using a trackable shipping method. Returns must also include a return authorization number provided by Sundial Home.
Are there any fees associated with returns?
Yes, a return shipping fee of $1.75 per pound and a 15% restocking fee will be deducted from your refund under certain conditions, such as unauthorized delivery refusals or items that do not fit through the door.
Which items are not eligible for returns?
Items marked "Final Sale" or "Special Order" are not eligible for returns. Additionally, items that have been assembled are also ineligible unless a written exception is provided by Sundial Home.
How do I determine the correct height for barstools or counterstools?
Measure the height from the floor to the underside of the counter. Allow 9 to 12 inches between the seat and the counter for leg room.
Should barstools and counterstools match the kitchen decor?
Yes, choose stools that complement the kitchen's style and color scheme to create a cohesive look.
Can barstools be used without a counter or bar?
While typically used with counters or bars, they can also be versatile seating options in other spaces, provided the height is appropriate.
What height should barstools or counterstools be for a standard kitchen counter?
Choose barstools 28-30 inches in seat height for counters about 42 inches high, and counterstools 24-26 inches in seat height for counters about 36 inches high.
What ergonomic principles should I follow when setting up my home?
Furniture should match the user's body type, with work surfaces at a comfortable height (usually 36 inches for kitchen counters) and seating that supports a relaxed posture.
How do I choose the right height for barstools or counterstools?
Measure the height of your bar or countertop. Ideally, there should be 10 to 12 inches between the seat and the underside of the counter for comfortable seating.